Powerware 3110 Manual do Utilizador descarregar pdf (Página 18)

Troubleshooting

Powerware

3110 User's Guide  05147486 B (English) Uncontrolled Copy

What to DoPossible CauseAlarm or Condition

1 beep every half second.

Power requirements exceed the

UPS capacity.

Remove some of the equipment from the UPS. You may

need to obtain a larger capacity UPS.

Output short circuit. Turn off or unplug the equipment connected to the UPS.

Input voltage is out of range

when the UPS is turned on.

Turn off the UPS until acceptable input voltage

restored.

Continuous beep.

UPS fault. Contact your service representative.

Service and Support

If you have any questions or problems with the UPS, call your Local

Distributor

or the Help Desk at one of the following telephone numbers

and ask for a UPS technical representative.

In the United States 1-800-365-4892

In Canada 1-800-461-9166

All other countries 1-919-870-3149

Please have the following information ready when you call the Help

Desk:

 Model number

 Serial number

 Version number (if available)

 Date of failure or problem

 Symptoms of failure or problem

 Customer return address and contact information

If repair is required, you will be given a Returned Material Authorization

(RMA) Number. This number must appear on the outside of the

package and on the Bill Of Lading (if applicable). Use the original

packaging or request packaging from the Help Desk or distributor. Units

damaged in shipment as a result of improper packaging are not covered

under warranty. A replacement or repair unit will be shipped, freight

prepaid for all warrantied units.

NOTE For critical applications, immediate replacement may be available. Call the

Help Desk for the dealer or distributor nearest you.

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Powerware 3110 Manual do Utilizador Página 18